JPMorgan and Citi Block AI Agents From Customer Bank Accounts
Jamie Dimon drew a hard line this week: outside AI agents, including Meta’s Muse, will not be allowed inside JPMorgan Chase customer accounts. Not to check a balance for you. Not to pay your bills. Not at all. The biggest bank in America is done pretending the agentic AI era is someone else’s problem. And it isn’t alone. “We’re not going to allow just any … outside agent to come in inside the company, because it’s just too risky for clients and for JPMorgan,” Dimon told analysts on the bank’s third-quarter earnings call Tuesday, CNBC reported. Then the number that explains the urgency: “You don’t want rogue agents, and it could be thousands of them.” ...